Overview

This course is designed to provide participants with the essential knowledge and skills needed to implement and manage a management system certification program in compliance with ISO/IEC 17021:2015. The standard specifies the requirements for bodies that provide audit and certification of management systems, ensuring they operate competently, impartially, and consistently. This course covers the principles, guidelines, and process requirements for conducting certifications, as well as managing certification bodies.

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Who Should Attend?

• Professionals seeking to understand and implement ISO/IEC 17021:2015 requirements.

• Individuals involved in managing or auditing management systems.

• Certification body professionals and auditors aiming for accreditation or continuous improvement.

• Consultants working with organizations to achieve ISO certification.

 

Learning Objectives

By the end of this course, participants will:

• Understand the principles and requirements of ISO/IEC 17021:2015.

• Learn how to implement a management system certification program based on the standard.

• Gain insights into impartiality, competence, and confidentiality in certification processes.

• Understand how to manage audit processes, nonconformities, and certification decisions.

 

Course Format

• Duration: 5 days (40 hours)

• Mode: Face-to-face or virtual sessions available.

• Interactive learning through case studies, discussions, and practical examples.

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Benefits of Attending

• Acquire a thorough understanding of ISO/IEC 17021:2015 and its requirements for certification bodies.

• Develop skills for implementing and managing effective certification processes.

• Prepare for accreditation, ensuring your certification processes meet international standards.

• Enhance your career opportunities in certification bodies, consulting, and auditing.

 

Certification

Upon successful completion, participants will receive a certificate of completion, internationally recognized from EB Certification USA.